Every organisation and every sector face unique business critical risks.
From SMEs and sole traders to larger corporates, we understand the associated risks and rewards of running these businesses. That’s why we are best placed to protect them.
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Labour promised to make work pay. They promised to overhaul the employment legislative landscape to get better pay and conditions for the UK’s 33.09 million employed workforce.
They meant business.
Many of their planned reforms hit the headlines. From banning unpaid internships and zero hours contracts to employees having the right to request flexible working arrangements from day one. The latest radical plan to introduce a 4-day working week for full time employees is also big news.
But what other reforms can we expect in the last quarter of 2024 that haven’t quite made the front pages?
Irwell’s Senior Class Underwriter in Legal Expenses, Billi Cobley summarises seven changes employers should be prepared for to avoid exposing themselves to the risks of costly, stressful and time-consuming tribunals.
1. Stable and predictable contracts
Workers with unpredictable working hours, or a fixed-term contract of less than 12 months, will have a right to request a more stable and predictable contract after 26 weeks of service.
2. Fire and re-hire
A new statutory code of practice will set out a procedure for employers to follow when considering dismissals for employees who do not agree to changes to their terms and conditions.
3. Harassment and bullying
A duty requiring employers to proactively prevent sexual harassment by taking “reasonable steps” will be introduced.
The Bullying and Respect at Work Bill proposes a statutory definition of bullying and will allow employees to bring a standalone claim in a tribunal.
4. Pensions
Under proposed pension auto-enrolment rules, the lower earnings threshold will be removed and those aged under 22 will be in scope of the scheme.
5. Gender pay gap
Regulatory exemptions from gender pay gap reporting will be extended to businesses with fewer than 500 employees.
6. Paternity leave
Legislation will be introduced to allow employees to take paternity leave within the first year after the birth and also split the leave into two blocks as long as they give 4 weeks’ notice of the dates when they wish to take the leave.
7. Neonatal care leave
Under the Neonatal Care (Leave and Pay) Act 2023, parents of babies who are admitted to hospital before 28 days old for at least one week will get a maximum of 12 weeks paid statutory leave in addition to their maternity or paternity leave.
Tribunals on the rise
In 2023/24, employment tribunal receipts and disposals increased by 7% and 16% year-on-year. Meanwhile, open cases increased by 3% to 653,000 over the same period.
This rise in cases underscores the need for an appreciation of employment legislation, having preventative measures and HR policies in place – and legal expenses protection that can ease the burden should a legal issue arise.
Working in the hospitality sector can be a rewarding business but working in bars, cafes, restaurants and pubs come with many unique sector risks. Keeping employees and the public safe and ensuring food hygiene standards are met are vitally important. And protecting those Tripadvisor reviews and food hygiene ratings.
But for many hospitality owners or managers, the first time they find out that they are under-insured or non-compliant with health and safety regulations is when it’s too late – following an accident, a claim or an enforcement visit.
Irwell’s Senior Class Underwriter, Bill Cobley looks at what the new government’s initiatives mean for private tenants and landlords.
The UK’s rental market is in crisis. Plagued by substandard housing standards, an imbalance between supply and demand, soaring costs, arrears on the rise along with the uncertainty of Section 21, the new Government has a lot to tackle to rebuild the rental market.
Labour is selling itself as the party of “wealth creation”, vowing to improve living standards for working people. Within Labour’slegislative programme, two aspects stand out which will impact landlords and renters alike.
Firstly, the Planning and Infrastructure Reform Proposal sets out to accelerate the quantity, and improve the quality, of the UK’s housing stock.
Meanwhile The Renters’ Rights Bill will address the insecurity and injustice that many renters and landlords experience by fundamentally reforming the private rented sector and improving the quality of housing in it.
There are 3.5 million households in England that fail to meet the Decent Homes Standard.
2.3 million households are living in a home with at least one Category 1 hazard.
935,000 households are living in a home with damp problems.
Almost one quarter of private rented households (23%) live in a home that fails to meet the Decent Homes Standard.
The government’s ‘Decent Homes Standard is defined as homes that are overcrowded or housing which is damp, cold, infested or lacks modern facilities or is in need of substantial structural repairs.
This unacceptable trajectory cannot continue and must be addressed by all stakeholders.
How does the Government plan to improve substandard housing conditions?
With one in six UK homes at risk of flooding and the UK 9% wetter than 50 years ago, the insurance sector has experienced a surge in unprecedented flood insurance claims in recent years. Fuelled by the housing and climate crisis, Labour pledges to ‘Get Britain building’, as they seek to accelerate the delivery of high-quality homes and communities.
The Planning and Infrastructure Reform Proposalaims to create 1.5m new homes in areas with minimal risk of flooding and will implement measures to tackle resilience to climate change by improving building standards.
The proposal should result in properties that are fit for the future and can withstand flooding, extreme temperatures, high winds and subsidence, as well as improving fire safety and energy efficiency.
How does the Government plan to improve the private rental market?
The new Government is determined to transform the experience of private renting by levelling the playing field between landlord and tenant.
The Renters’ Rights Bill will end Section 21 ‘no fault’ evictions to give renters more rights and protections to stay in their homes for longer.
Meanwhile fair landlords will enjoy robust grounds for possession where there is good reason to take their property back.
However, unscrupulous landlords take heed, the Bill will crack down on those who exploit, mistreat or discriminate against tenants with poor practices such as ‘bad housing’, unfair rent increases or bidding wars intended to force tenants out.
This greater stability will allow renters to build lives in their local communities without the fear of eviction or homelessness and give landlords continuity of rental income.
However, 12% of landlords said they sold property in the third quarter of 2023 and 28% of respondents said they plan to cut the number of properties they rent out over the next 12 months*.
With this rental property shortfall, rent arrears on the rise and new legislation reforms imminent, it pays for private landlords to be prudent.
If landlord-tenant disagreements arise, legal costs can quickly escalate, and some landlords may not have the resources to pursue potentially lengthy and expensive legal proceedings against a tenant. That’s where Irwell can help.
Irwell’s landlord’s legal expenses protection allows clients to pursue or defend their legal rights and provides invaluable legal advice throughout proceedings. Likewise, if you become involved in a dispute with the tenant relating to the owning or letting of the property or if a tenant has damaged the property, our insurance covers the associated legal costs.
For residential clients, our policy can extend to include rent guarantee for added reassurance, whilst the landlord is using the policy to obtain repossession of their property.
Working in the hotel and hospitality sector comes with unique risks.
From front desk to back kitchen, protecting employees and customers is of paramount importance. And at the same time protecting those Tripadvisor reviews.
But for many hospitality owners or managers, the first time they find out that they are under-insured or non-compliant with health and safety regulations is when it’s too late – following an accident, a claim or an enforcement visit.
Yes, there is one. Really. Us insurers have our day on 28 June. The day after National Bingo Awareness Day.
Insurance isn’t renowned for being a hot topic round the dinner party table or down the pub. It’s a grudge purchase. A necessary evil. Something most people and businesses try not to think about until the dreaded renewal day – or in the event of an unwelcome accident or incident.
That’s when us insurers become the unsung heroes of the FS world. We’re there to save the day when the hammers come down.
Insurance in the UK rose like a phoenix from the flames around the time of the Great Fire of London, where the devastation drove some canny cockney to conjure the idea of property insurance.
From there sprang the many forms of insurance we know today – from home and motor to health, wealth and business liability to alien abduction, ghosts and body parts.
Yes, you read that right.
Insurance that’s out of this world.
If you have ghosts haunting your business, who you gonna call? Maybe your insurer wouldn’t be your first port of call, but believe it or not, some UK business owners have insurance policies to protect their business and employees from the spooky supernatural.
You may not believe in aliens, but it turns out that many do. One London company has sold more than 30,000 alien abduction policies throughout Europe.
Meanwhile, back on planet earth, Julia Roberts has reportedly insured her smile for $30 million, Beckham’s legs are protected by a $195 million policy and Keith Richards hands have a $1 million price tag.
National Insurance Awareness Day was created to remind people and businesses about the importance of their insurance plans and policies.
We couldn’t agree more. With over 30 years’ liability experience, we’re an old hand in the insurance world. Or so we thought.
Insurance actually dates back to 3000-2000 BC and was even found inscribed on the Code of Hammurabi, the first written laws.
Share that little known fascinating insurance fact at you next diner party or board meeting.
Scaffolding businesses are essential to so many sectors as well as the most obvious construction industry. From building inspection and civil engineering to window cleaning, painting, TV production and events.
But working on suspended, aerial or supported scaffolding comes with many unique health and safety risks that can expose employees and the general public to H&S risks on a daily basis.
That’s why scaffolders need Irwell’s liability insurance that includes a health and safety compliance review tailored to the unique risks of each business.
From car sales and valeting to tyre fitting, repairs and maintenance, the motor sector is exposed to many unique health and safety risks.
Operating mechanical equipment, diagnostics and hydraulics, lifting heavy objects and working under heavy vehicles or fuel spillages and fire hazards can expose employees and customers to H&S risks on a daily basis.
That’s why motor businesses need Irwell’s liability insurance that includes a health and safety compliance review tailored to the unique risks of each business.
The commercial transportation sector is essential to so many industries, including manufacturing, construction and retail.
But transporting raw materials and finished products to and from facilities, tracking shipments and delivering goods to customers can come with many unique health and safety risks.
Operating potentially dangerous loading and unloading equipment, driving haulage fleets that can involve long and tiring journeys can expose employees and the general public to H&S risks on a daily basis.
That’s why logistics businesses need Irwell’s liability insurance that includes a health and safety compliance review tailored to the unique risks of each business.
World Day for Safety and Health at Work is observed each year on 28 April. The day helps to raise awareness about the prevention of occupational accidents and work-related ill-health.
All employers have a legal and moral duty to provide safe, secure and healthy working environments. However, for many businesses, the first time they find out if they are non-compliant with health and safety legislation is when it’s too late – following an accident, a claim or an enforcement visit.
The most recent HSE statistics for 2022/23 are cause for concern:
135 workers and 68 members of the public killed in work-related accidents
1.8 million people suffering from a work-related illness, of which
875,000 workers suffering work-related stress, depression or anxiety
473,000 workers suffering from a work-related musculoskeletal disorder
561,000 people sustained an injury at work
35.2 million working days lost due to work-related illness and workplace injury
£20.7 billion estimated cost of injuries and ill health from working conditions
Health and safety matters
The construction and agriculture, forestry and fishing sectors account for the greatest number of workers killed in fatal accidents each year.
The most common causes of fatal accidents were falls from a height, hit by a moving, flying or falling object, and struck by moving vehicle. These accounted for around two-thirds of fatal injuries to workers and are dominated by male workers (96%) with 25% aged 60 and over.
Preventing or tackling work-related stress and injury can provide significant benefits to employers and employees. Improving employee safety, health, wellbeing and overall work experience leads to increased productivity, decreased absenteeism and reduced staff turnover.
Prevention is better than cure
That’s why Irwell’s liability insurance policies include SafeCheck – a health and safety compliance assessment tailored to the unique needs of each business.
SafeCheck only takes around an hour to help:
ensure the safety of employees, customers and the general public
meet H&Scompliance and duty of care obligations
reduce business risk of fines, claims and prosecutions
This mode enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode
Improves website's visuals
This mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode
Helps to focus on specific content
This mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode
Reduces distractions and improve focus
This mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode
Allows using the site with your screen-reader
This mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
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Accessibility Statement
irwell.co.uk
24 April 2025
Compliance status
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience,
regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level.
These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible
to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific
disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML,
adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Screen-reader and keyboard navigation
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with
screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive
a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements,
alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website.
In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels;
descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups),
and others. Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag
for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology.
To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on
as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Disability profiles supported in our website
Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Additional UI, design, and readability adjustments
Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over seven different coloring options.
Animations – person with epilepsy can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.
Browser and assistive technology compatibility
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Notes, comments, and feedback
Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to